Privacy Policy

Interpretation and Definitions

This Privacy Policy explains how Ellenox Pvt Ltd collects, uses, and protects personal information through the Octopus Builds website. In this policy, "Company," "we," "us," and "our" refer to Ellenox Pvt Ltd, and "Service" refers to the Octopus Builds website and related digital services available through it.

"Personal Data" means information that can identify an individual directly or indirectly. "Usage Data" means information collected automatically when the Service is used.

Information We Collect

We may collect Personal Data that you voluntarily provide to us, including your name, email address, phone number, company name, and any information you submit through contact forms, project inquiries, or direct communication.

We may also collect Usage Data automatically, such as IP address, browser type, browser version, device identifiers, pages visited, time spent on pages, referring URLs, and similar diagnostic information.

How We Use Personal Data

We use Personal Data to operate and improve the Service, respond to inquiries, provide support, communicate with you, manage project discussions, monitor usage, detect technical issues, and maintain the security of the Service.

We may also use your information to send important service-related communications or updates that are relevant to your interaction with Octopus Builds.

Cookies and Tracking Technologies

The Service may use cookies and similar technologies to support functionality, analyze usage, and improve the user experience. Cookies may be session-based or persistent, depending on their purpose.

You can instruct your browser to refuse cookies or notify you when cookies are being used, but some parts of the Service may not function properly if cookies are disabled.

Sharing of Information

We may share Personal Data with service providers who help us operate the Service, analyze usage, or support business operations. We may also disclose information when required by law, to protect our legal rights, to prevent misuse, or as part of a business transfer such as a merger, acquisition, or asset sale.

We do not sell your Personal Data.

Retention of Data

We retain Personal Data only for as long as necessary for the purposes described in this Privacy Policy, including legal, contractual, compliance, and operational requirements.

Usage Data is generally retained for a shorter period unless it is needed to improve security, functionality, or service performance, or where a longer retention period is required by law.

Transfer of Data

Your information may be processed in locations outside your state, province, or country, where data protection laws may differ from those in your jurisdiction. By using the Service and submitting information to us, you consent to that transfer, storage, and processing.

We take reasonable steps to ensure that any such transfer is subject to appropriate safeguards and that your data is handled securely.

Security of Data

We use commercially reasonable measures to protect Personal Data, but no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

Children's Privacy

The Service is not directed to anyone under the age of 13, and we do not knowingly collect Personal Data from children under 13. If you believe a child has provided us with Personal Data, please contact us so we can take appropriate action.

Links to Other Websites

The Service may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices, content, or policies of those third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version on this page and update the effective date below.

Contact Us

If you have questions about this Privacy Policy, contact Ellenox Pvt Ltd at legal@octopusbuilds.com.